Privacy & GDPR Policy
Last updated: 23 April 2026
Harris's Garage & Exhaust Centre ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and your rights under the EU General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).
1. Information We Collect
When you submit our booking or contact form we collect:
- Your name
- Phone number
- Email address (optional)
- Vehicle details (make, model, year)
- The message or service request you provide
2. How We Use Your Information
We use this information solely to respond to your enquiry, schedule your service, and contact you about your vehicle. We do not sell or share your data with third parties for marketing.
3. Legal Basis (GDPR)
We process your data on the basis of your consent (when you submit the form) and our legitimate interest in operating our automotive workshop and responding to customer requests.
4. Data Storage & Processors
Form submissions are stored securely in our managed backend, hosted via Lovable Cloud (powered by Supabase). Reasonable technical and organisational measures are in place to protect your data.
5. Retention
We retain enquiry data for as long as necessary to provide our services and meet legal record-keeping requirements (typically up to 7 years for tax purposes), after which it is deleted.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the OAIC (Australia) or your local EU supervisory authority
7. Contact Us
To exercise any of your rights or ask a privacy question, email us at info@harrisgaragekojonup.com.au or call 08 9831 1122.
